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Contact-back

Get their details back — not just give yours out.

Hand your card over and the other person can share their details back in a couple of taps — no app, no account needed. Every lead lands in your dashboard, tagged to the card that made it.

Illustrated hands exchanging cards in opposite directions, with Alex Carter's working demo QR on the foreground card and Nolan Advisory on the reverse of the returning card.

Product illustration

Lead capture — included free

It doesn’t just give out your details. It brings theirs back.

A plain paper card is a one-way street: you hand it over and hope. Contact-back makes every tap two-way — the person you just met can send their name and number straight back to you, and it lands as a lead you can act on.

01

They tap or scan your card

Your profile opens in their browser. No app to download, no account to create, nothing to install.

02

They send their details back

One button on your card: name, phone, email and company, typed on the phone already in their hand.

03

The lead lands with you

It appears in your dashboard within seconds, tagged to the card and profile that produced it.

Try it — send yourself back as a lead

No app, no sign-up — exactly what the person you meet taps. Watch it land in the inbox below.

Your leads — captured by contact-backExport CSV · Pro
Sam Hughescontact-back
Hughes & Daughters

“Wants a quote for fitted wardrobes in the back bedroom — measuring up week after next.”

Metal card · tapped 25 Jul
Priya Ramancontact-back
Raman Lettings

“Six rental kitchens to refit over the winter — asked for a schedule of rates.”

QR on a quote · 24 Jul

Live demo. Every lead emails you free the moment it lands. Seeing them all in one inbox — and exporting to CSV or your CRM — is Pro.

What you get

Leads, not just impressions

  • Contact-back is free forever — details land in your dashboard and your inbox
  • Every lead is tagged to the card that made it, with their note attached
  • No app or account needed for the person sharing their details
  • Pro adds CSV and vCard export plus a CRM webhook — included with every card: 3 months with plastic, 6 with bamboo, 12 with metal

How contact-back works

You hand the card over. The other person taps it against their phone, or scans the QR code on the back. Your profile opens in their browser straight away.

At the bottom of that profile there is a button that says share your details. They put in their name, business, email and phone, add a note if they want to, and send. That is the whole process. There is no app to download and no account to create, which is the single biggest reason people actually complete it.

The lead arrives in your dashboard within a few seconds and a copy goes to your inbox. Each one is tagged to the card that captured it, so if you carry one card and a colleague carries another you can always tell whose conversation it was. The note they left travels with the lead, so you have some context when you follow up a week later.

Contact-back is free on every profile, forever. Pro adds CSV and vCard export plus a CRM webhook, and every card comes with Pro included: three months with plastic, six with bamboo, twelve with metal.

Press the button yourself

The demo card carries the same share your details button that sits at the bottom of every profile. Open it, scroll to the end, and send yourself through it. That is exactly what the person you hand a card to sees, and it takes about as long as it would take them.

Open the demo card

A visitor taps or scans, views the live profile and optionally submits their contact details back to the card owner.
Where the lead lands

A lead is only worth what you do next.

Every lead emails you the moment it arrives and sits in your dashboard. That part is free, forever, on every profile.

If you also use CentralContacts — our shared contact book, from the same workshop — you can switch on sync and each lead lands there too, as a real contact rather than a row in a list. It arrives with the card that captured it, the date you met and the note they wrote, so a doorstep chat is still legible three weeks later. From there you can ring them from a desk phone, Teams, Meet or your mobile without typing the number out, and when they keep their own details current your copy follows.

It stays yours. A synced lead goes into your contacts, not your company’s — nobody else on the team sees it unless you move it there deliberately. Sync is off until you switch it on, and there is a consent record against the contact either way, which is the whole point of building it this way round.

Your address book is included free, up to 2,000 contacts. Most people never get near it, and whatever happens the people you have met stay visible in UniversalContacts and stay exportable.

Common questions about contact-back

Does the other person need an app?

No. There is no app to download. Your profile is an ordinary web page and the share form is part of it, so it works on any phone with a browser.

Where do the details go?

Into your dashboard, under your account. We do not sell contact data and we do not pass it to anyone else. You can delete any lead from the dashboard, and you should honour a deletion request if the person asks you for one.

Can I get leads into my CRM?

Yes, on Pro. Export the lot as CSV or vCard, or point the webhook at your CRM and each new lead is posted across as it arrives.

What if I lose the card?

Deactivate it from your dashboard. The card stops resolving to your profile immediately, and your leads and analytics stay where they are.

From the blog

Contact-back, explained

How the lead comes back to you, and why it is the bit others charge for. Read the guide →

One live profile. Update it once, every card stays current.