Cookie Policy
Last updated: 27 September 2026
1. What this page covers
A cookie is a small file a website stores in your browser. Websites can also store things in your browser without using cookies at all, and the law that governs this in the UK is about storing anything on your device rather than about the word cookie. So this page lists all of it: cookies, local storage and session storage. The list below is the whole of it.
2. What we store, and when
Most of what the site keeps is not a cookie. Your sign-in session lives in local storage, and the only cookie we set ourselves remembers whether your dashboard sidebar is open.
| What | Kind | How long | What it is for | Set when |
|---|---|---|---|---|
Your sign-in session | Local storage | Until you sign out or clear site data | Keeps you signed in between visits, so you are not asked for your password on every page. | When you sign in |
uc-consent | Local storage | Until you clear site data | Remembers the answer you gave on the banner, so we stop asking. | When you answer the banner |
sidebar:state | Cookie | 7 days | Remembers whether you left the dashboard sidebar open or closed. | When you collapse the sidebar in your dashboard |
uc_pending_claim | Local storage | Until the claim is finished | Holds a claim code while you sign in, so a card you were given still attaches to your account afterwards. | Only if you arrive with a claim code |
uc_ref, uc_ref_ts | Local storage | 90 days | Remembers which of our links brought you, so the person or card whose link you followed is still credited if you sign up or order on a later visit. It is a code for the link, not a profile of you. | Only after you allow analytics, and only if you arrived on one of our links |
uc_first_touch, uc_first_touch_ts | Local storage | 90 days | The page you landed on, the site you came from and any campaign tag, so we can tell which of our own efforts actually work. | Only after you allow analytics |
pwa-page-views, pwa-install-dismissed | Local storage | Until you clear site data | Counts visits before offering to add the site to your home screen, and remembers if you said no so it is not offered again. | While you browse |
uc_cta_seen, uc:chunk-reload-attempted | Session storage | Until you close the tab | Stops the same prompt repeating on every page, and allows exactly one retry if part of the site fails to load. | While you browse |
Google Analytics | Cookies, set by Google | Set and expired by Google | Counts page views so we can see which pages help people and where an order goes wrong. | Only after you allow analytics |
3. Analytics
We use Google Analytics to see which pages people read and where an order goes wrong, so we can fix it. Analytics storage is switched off in the browser before the page even loads, and stays off unless you say yes. If you say no, Google Analytics is still loaded but is not allowed to store anything, and the attribution keys in the table above are never written.
If you arrived on one of our links, the tag it carries (for example ?ref=card-…) is still sent with a sign-up or an order you make on the same visit, so we know which link or card brought you. Nothing is stored on your device to do that unless you allow analytics.
We do not run advertising tags, we do not build a profile of you, and we do not sell or share what we measure.
4. Changing your mind
The first time you visit, a small banner asks whether to allow analytics. Nothing optional is stored until you choose, and you can change the answer whenever you like:
5. Clearing it yourself
You can block or delete cookies in your browser settings at any time, and clear site data to remove everything in the table. Because your sign-in session is one of the things stored, clearing site data signs you out of your dashboard — your account, your profile and your cards are all unaffected, and you simply sign in again.
6. Contact
Questions? Email hello@universalcontacts.co.uk.