HiHello
The honest UniversalContacts vs HiHello comparison.
HiHello's free plan is solid — 4 digital cards and unlimited sharing. But lead capture, card analytics and export sit on paid tiers. Here is where we actually differ.
| UniversalContacts | HiHello | |
|---|---|---|
| Pricing model | Buy the card once (£24–£59) — Pro included, 3 months with plastic, 6 with bamboo and dual-chip, 12 with metal (optional £3.99/mo after) | Free Personal + Professional $8/mo (~$6/mo annual), Business from $5/user/mo |
| Free plan | Live profile + QR, plus free lead capture, built-in analytics (views, taps, connections) and a separate card for each profile — no monthly caps | 4 digital cards, unlimited sharing — but no card analytics and 5 scans/mo |
| Lead capture & CRM | Lead capture free forever; export + CRM webhook with Pro — included with every card | Custom lead forms and CRM integrations sit on the Business tier |
| Card analytics | Views, taps and connections — free, no Pro needed | Not on the free plan |
| Wallet pass | Apple & Google Wallet — from the free Toolkit | Apple & Google Wallet |
| Card/badge scanning | Not needed — your card shares and captures on the tap | 5 scans/mo free, 20/mo Professional, unlimited on Business |
| Physical NFC card | Core product — £24–£59 one-off | App-first product |
| Design your card | Free Card Studio — 12 templates, 4 materials, live preview | Virtual card design on paid tiers |
| A card per audience | A separate card per profile — share only what you want | — |
| Best for | UK users who want a card they own — with capture and analytics free | App-led individuals and teams who scan lots of paper cards |
Prices and features re-checked on 4 August 2026 from hihello.com/pricing. Check their site for current details — plans change.
The honest verdict
If you only ever want a free digital card, HiHello is fine. But the moment you want to capture a lead, see who tapped, or own and export your contacts, that is a paid tier there and free with us — on a physical card you own outright, Pro included, no monthly CRM bill.